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Installing Lotus Products on a Network Server
----------------------------------------------------------------------
This file contains information for systems administrators
who are installing Lotus products to be shared by multiple users
locally or across a network.
Contents of this file:
1. Sharing Lotus Application Among Multiple Users
2. Why Use a Lotus Application on a Network?
3. Supported Networks
4. Overview of a Network Installation
5. How to Install on a File Server
6. How to Install on a Network Node
7. Creating Personal Directories
8. Creating Shared Data Directories
9. Automated Install
10. Uninstall
11. Information to Give Users
12. If You Have a Problem
13. Network-Specific Information for XXX
14. Multilingual Install
---------------------------------------------------
1. Sharing Lotus Applications Among Multiple Users
---------------------------------------------------
Lotus applications can be installed in a variety of ways for your
users.
Standard Install:
This installs the product to each user's hard disk. This installation
is best for users who do not want to rely on server access
to run applications. Lotus Install runs a Standard Install by default
unless you select the File Server or Multiple users install checkbox in
the Welcome dialog box.
Distribution Install:
This install copies the contents of the Lotus diskettes or a CD-ROM to
a network file server. You can then use the copy on the server to
perform subsequent standard, file server, or distribution installs.
This installation is useful if you will be running several
standard installs for users who are at least occasionally connected
to the network. You can run Install for them from the distribution
location on the server rather than having to bring the diskettes or the
CD-ROM to their machine. You access Distribution Install by selecting
the File Server or multiple user install checkbox in the Welcome dialog
box of the Lotus Install program.
File Server or Multiple User Install:
Lotus applications can be configured to be shared by multiple "node"
users. The main portion of the applications will reside in one
location and all node users will be configured to use the
applications from that location. All users must have access to this
shared location via a network or on a local machine.
To share a Lotus application across a network, select the File Server
or Multiple User Install checkbox in the Welcome dialog box of the
Lotus Install program and then select a network drive as the
installation destination. You must then run Node Install from this
location for each node user.
To share a Lotus application among multiple users on one machine,
select the File Server or Multiple User Install checkbox in the
Welcome dialog box of the Lotus Install program and then select
a local or network drive as the installation destination. You
must then run Node Install from this location for each user
while logged into the machine as that user. Select a unique
personal directory for each node user (such as c:\users\user1\lotus)
and do not overwrite your server install (for example, c:\lotus)
when you run the node installs.
Note: In addition, by default, Windows 95 does not enable
separate multiple user settings on a machine. To
enable this feature in Windows 95, run the Passwords
applet in the Control Panel, select the User Profiles
tab, select the "Users can customize their
preferences..." radio button and select all the
User Profile Settings checkboxes.
Node Install:
Node Install configures users to run the Lotus application from a
shared location. Such users are called node users. Node Install
prompts for the location of personal directory for that node user.
A personal directory is used for user data files, application
configuration files, node user features such as personal copies
of SmartMasters. Personal directories can be on a local or network
drive.
--------------------------------------------
2. Why Use a Lotus Application on a Network
--------------------------------------------
The benefits of using Lotus applications on a network include:
* Conserve hard disk space by having only one copy of a Lotus
application on the file server instead of a copy on
each personal computer.
* Allow users to share files, computer equipment, printers,
backup devices, and other networked resources.
* Quickly distribute files, templates, and applications while
users access files immediately.
* Back up files centrally.
* Save time when upgrading to a new release of a Lotus
application, because you upgrade the software on the
file server instead of on individual computers.
----------------------
3. Supported Networks
----------------------
Lotus supports the following networks.
Artisoft LANtastic versions 6.0 and 7.0*
Banyan VINES version 6.0**
DEC PATHWORKS version 5.1 and later
OS/2 LAN Server 4.0 and IBM Warp Server
Microsoft Windows NT Server version 3.51 or later
Novell NetWare versions 3.x and 4.1
* LANtastic 7.0 not available in time for sufficient testing
** Universal Naming Convention (UNC) paths are not supported
adequately under existing Banyan 6.0 client. Contact Banyan
for potential updates.
--------------------------------------
4. Overview of a Network Installation
--------------------------------------
You must complete the following tasks to install a Lotus application
on a file server.
1. When upgrading from a previous release of a Lotus application,
copy files that you want to save to another directory before
erasing the program files from your server.
2. Determine the location and names of the server directories.
We recommend that you use the directory structure shown here:
Main Lotus directory (\LOTUS)
Program directory - XXX Release N (\LOTUS\XXX)
Shared Component directory (\LOTUS\COMPNENT)
Note: If you decide to install Lotus applications to
different areas on the network, and if these applications
will be used by the same node users, make sure you only
have one shared components directory on the network for
these users.
3. Decide whether to use Universal Naming Convention (UNC) or
drive letter mapping. UNC specifies a server name and volume
or sharename in the format \\server\volume. Drive mapping
associates a letter with a server and volume and directory for
easy access.
Install records its settings based on how you run install. If
you install to the server using a UNC path, node users must
also use UNC paths when running node install. This means that
the server and volume specified must always be available. If
you install to the server using a drive letter path, node users
must be mapped to all Lotus product and shared tools directories
on the file server at the same level in the directory structure
as you specify during the file server install.
4. Use the Lotus Install program to install the Lotus application
on the server.
5. Create any personal or shared data directories on the file
server.
6. Make printers and network directories available to users.
7. (Optional) Create a batch file, or update the system or user
login script, to connect users to network directories.
8. Give users the information listed in section 11, "Information to
Give Users," of this document.
-----------------------------------
5. How to Install on a File Server
-----------------------------------
To run a File Server Install:
1. Insert the CD-ROM or Diskette 1 into the appropriate
drive.
2. Choose Start, then Run from the taskbar.
3. Enter X:\LOTUS\INSTALL in the Run dialog box, where X:
is your CD-ROM drive or floppy.
4. On the Welcome dialog box, select the File Server or
Multiple User checkbox.
Install consists of a series of dialog boxes that are generally
self-explanatory. If you need more information when using a dialog
box, choose Help by clicking the Help button or pressing ALT+H.
When running Install:
* Use the Node User Feature Access dialog to specify whether
node users can copy any product features to their
personal directory. (The features are available to
node users whether they can copy them or not.) You must
choose "Customize features" in the Install Options
dialog box to access the Node User Features dialog box.
********************************************************
NOTE TO CLIENTS: Check whether the Node User Feature
Access feature is implemented in your product's install.
Have your Install developer review the two bullets below
carefully.
********************************************************
* After you install a Lotus application on the file server,
you must run a Node Install for each user
before the user can run the application. Node Install
sets up up personal directories for node users. During
Node Install, node users can choose which of the Node
User Features you selected during Server Install
to install to their personal directory.
* Please keep in mind that if you are not installing to a UNC
path, node users must be mapped to all Lotus product
and shared tools directories on the file server at the
same level in the directory structure as you specify
during the file server install.
* If your node users run a shared copy of Windows 95 located
on a file server (rather than having Windows 95 on their
own machines), you must run the Server Install from the
same shared copy of Windows 95. When you run a Server Install
from a shared copy of Windows 95, the files that XXX needs
which are installed to the \windows\system and \windows\fonts
directories are installed to the shared copy of Windows
on the file server. A Node Install from a machine that uses
a shared copy of Windows will then allow that user to use
these files from the shared Windows location.
------------------------------------
6. How to Install on a Network Node
------------------------------------
Once you have installed a Lotus application on a network file server,
the Lotus Node Install program resides on that server. To install the
application on a node, you must run a Node Install.
NOTE: If you want to run a Lotus application from the file server
rather than from a node, you must complete the Node Install on the
file server.
To run Node Install:
1. Choose Start then Run from the taskbar.
2. Enter X:\PATH\INSTALL in the Run dialog box, where
X:\PATH is the drive letter and path for the
main Lotus directory of the Lotus application
on your file server.
3. Choose OK.
NOTE: Please keep in mind that if you are not installing to a UNC
path, node users must be mapped to all product and
shared tool directories on the file server at the
same level in the directory structure as you specify
during the file server install.
---------------------------------
7. Creating Personal Directories
---------------------------------
********************************************************
NOTE TO CLIENTS: Check whether the Node User Feature
Access feature is implemented in your product's install.
Have your Install developer review the paragraph below
carefully.
********************************************************
Users who run a Lotus application from a file server must have a
personal directory. This directory can reside on either the file
server or a node, and contains the application configuration files.
If you selected features during the file server install that
node users could copy, the personal directory contains these also.
Users can also store data or other files in their personal directories.
NOTE: Users must have a separate personal directory for each Lotus
application.
When deciding where to locate personal directories, determine if the
file server or node has enough disk space for personal directories.
Also, the file server may be the more convenient location for personal
directories if you are responsible for regularly backing up and
archiving data files.
If you decide to put personal directories on nodes, let users create
them because they are familiar with the directory structure of their
hard disks. During installation on a node, Install prompts users for
the name and location of their personal directory, and creates the
directory if it does not already exist.
If you decide to put personal directories on the file server, create
the directories yourself, because you must assign network names and
access privileges to those directories.
------------------------------------
8. Creating Shared Data Directories
------------------------------------
Shared data directories contain data files users create. One copy of
a shared data file may serve many users. Shared data directories can
have any name, can be in any location on the file server, and must be
accessible to node users.
After you install the Lotus application(s) on the file server, make
the server directories available to network users. The procedure
differs for each network. However, you generally need to give users
read-only access to directories in which you don't want them to write
over, delete, or create files; and give each user full access to a
personal directory. Additionally, if applicable for your network,
make directories shareable by giving the directory location on the
server a network name (share name).
---------------------
9. Automated Install
---------------------
Automated Install is a feature that allows users to run the Lotus
Install program without the user interface. This feature is
particularly useful for network administrators who must manage
installs and upgrades for large groups of users.
You use this feature by filling in the fields in the response file
(instxxx.rsp), and then making that file available to users.
The information you supply in this file provides input to the Install
program so it can run without user intervention.
NOTE: Only network administrators should edit the response file.
Individual users should use the response file provided to them by
their network administrator.
To use the automated install feature, first prepare the response file:
1. Back up the response file by copying it to a new name
(instxxx.sav, for example).
2. In the original response file, provide the information for
each field. Examine each default value to make sure it is
the value you want. Read the comments for each field for
information about legal values and possible interactions
with other fields.
3. Validate your response file by running an Install that uses
the response file as input. (See the command line
information below). The Install program displays any
errors that occur. Remember that if you are testing
Node Installs, you must run a File Server Install
first.
When your response file has no errors and performs the install as you
intend, make it available to your users with instructions about how
to run the Install program. You might want to tell them what command
line to type, or you might choose a different method. The best
distribution strategy depends on the tools available at your site.
To run an automated install:
1. Choose Start then Run from the taskbar.
2. Type the install command:
<Path>\install /A <ResponseFilePath> [/U ["UserName"]]
[/O [<LogFilePath>]] [/?]
where:
Path is the location of the install program
executable.
/A turns on the automated install feature.
ResponseFilePath is the full path and
name of the response file. If you do
not specify a path, this defaults to
the directory in which your install
executable resides.
/U allows you to specify the name of the user.
"UserName" is the name of the user to which
this copy of the program is registered.
See the comments for the UserName field
in the response file for information
about defaults.
/O allows you to specify the status log file
path and filename.
LogFilePath is the full path and name of the
status log file. If you do not specify a
path, this defaults to \<windowsdir>\lotinst.log.
/? brings up the command line usage message.
-------------
10. Uninstall
-------------
The Lotus Uninstall program allows you to remove the Lotus
application which you installed. You can run Uninstall from
the Start Menu. To run Uninstall:
1. Choose Settings - Control Panel from the Start menu.
2. Select Add/Remove Programs.
3. Choose the program to be removed.
4. Click Remove.
Network administrators can run an automated Uninstall by using the
Uninstall command line.
LUNIN10 /T <ProductName> /V <ProductVersion> /I <INF_file_path>
/C <CINSTALL.INI_file_path> [/A] [/O [<LogFilePath>]]
[/L <LanguageCode>] [/U <UserName>]
where:
* /T <ProductName> is the product name, exactly as found in the
Registry.
* /V <ProductVersion> is the product version, exactly as found
in the Registry.
* /I <INF_file_path> is the the complete path and name of the
file that lists the product files. This file always has an
.INF extension.
* /C <CINSTALL.INI_file_path> is the complete path and name of
the install configuration file, CINSTALL.INI.
* [/A] causes an automated Uninstall.
* [/O [<LogFilePath>]]] specifies the name and location of the
message log file Uninstall creates. This file will include a
record of each item removed and any error messages
encountered. If you omit this parameter, it defaults
to LOTUNIN.LOG in the Windows directory.
* [/L <LanguageCode>] specifies the language in which Uninstall
will run. If you omit this parameter, Uninstall defaults to
English. Valid codes are the 2-character ISO standard
language codes. You can enter any language code here, as long
as you have installed the product in that language on this
system.
* [/U <UserName>] specifies the user name to place in the
Uninstall log file. This parameter is for informational
purposes only. If you omit this parameter, Uninstall defaults
to the current user.
For example, the following Uninstall command line would invoke the
English version of Uninstall to remove ABC release 2.1. In this
example, the main Lotus directory is called LOTUS, the main product
directory is ABC, and the log file will be written to the root of C
instead of the Windows directory.
LUNIN10 /T ABC /V 2.1 /I C:\LOTUS\ABC\ABC.INF /C
C:\LOTUS\ABC\CINSTALL.INI /A /O C:\LOTUNIN.LOG /L EN /U NETADMIN
***********************************************************************
NOTE TO CIT CLIENTS: Before you distribute this information, be sure to
review the parameter information carefully. Make the example specific
to your product, or at least provide your product name and version
exactly as they appear in the Registry, so the network administrator
doesn't have to search for this information. Also confirm that the
stated paths for the .INF and CINSTALL.INI files are correct for your
product. Do not change the information provided for the /A, /O, /L, or
/U parameters.
************************************************************************
You can view and change the command line for your Add/Remove item or
Uninstall icon, if necessary. You can find the Uninstall command line
in the following Registry location:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\
<product name & version>\UninstallString
NOTE: Only network administrators should view or change the Uninstall
command line. Individual users should run Uninstall from the
Control Panel.
-----------------------------
11. Information to Give Users
-----------------------------
Provide users with the following information about installing
products:
* Instructions on how to connect to:
- The network
- File server directories, such as the Lotus
application program, personal, and shared
data directories Please keep in mind that
if you are not installing to a UNC path,
node users must be mapped to all Lotus product
and shared tools directories on the file server
at the same level in the directory structure as
you specify during the file server install. It
is a good idea to tell them which drives to map
to and provide them with a batch file to connect
to these drives.
- Network printers, and how to print on a network
* Information on using the Lotus Install program
* Information on starting Lotus applications
* Information on other applications, as required
-------------------------
12. If You Have a Problem
-------------------------
PROBLEM: A user cannot run a Lotus application from the assigned node.
SOLUTION: Ensure that the user has completed the Install
successfully, that the network connections are valid, and that users
have read-only access to the program directory.
PROBLEM: When selecting the folder to start a Lotus application,
a user receives an error message saying the path is invalid or
the file is not found.
SOLUTION: Check the drive letter specified for the Lotus application
folder. To do this:
1. Click Start on the Taskbar.
2. Choose Settings.
3. Choose Taskbar.
4. Select the Start Menu Programs tab.
5. Click Advanced.
This loads the Explorer.
6. Under Programs, select the Lotus Node Install.
7. Choose File - Properties.
8. Select the Shortcut tab.
9. Select the appropriate Lotus Application folder.
10. Make sure that the drive letter in the user's network
connection to the Lotus program directory is the same
as that specified for the Lotus application folder,
or change the properties of the folder to use the
drive letter specified in the user's network
connection.
PROBLEM: A user tries to gain access to a shared data file in the
shared data directory on the file server and receives a message
indicating that no reservation is available.
SOLUTION: This problem could be caused by any of the following:
* Another user has the file reservation.
* The directory is a read-only directory and does not allow
users to write to files.
* The file is a read-only file.
----------------------------------------
13. Network-Specific Information for XXX
----------------------------------------
Artisoft LANtastic versions 6.0 and 7.0
---------------------------------------
Lotus recommends that you organize the server directories as follows:
Lotus parent directory
XXX program directory
recommended shared name - XXX
access - read (R)
Lotus Shared Tools directory
recommended share name - COMPNENT
access - read (R)
NOTE: After installing XXX, users will not be able to use XXX
unless you make each file in the Lotus Shared Tools directory
a read-only file. To do so, use the DOS ATTRIB command.
Banyan VINES versions 5.5x and 6.0
----------------------------------
Lotus recommends that you organize the server directories as follows:
Lotus parent directory
XXX program directory
recommended StreetTalk item name - XXX@GROUP@ORGANIZATION
access - read (R)
Lotus Shared Tools directory
recommended StreetTalk item name - COMPNENT@GROUP@ORGANIZATION
access - read (R)
NOTE: After installing XXX, users will not be able to use XXX
unless you make each file in the Lotus Shared Tools directory
a read-only file. To do so, use the DOS ATTRIB command.
DEC PATHWORKS version 5.1 and later
-----------------------------------
Lotus recommends that you organize the server directories as follows:
Lotus parent directory
XXX program directory
recommended application file service name - XXX
access - read (R)
Lotus Shared Tools directory
recommended application file service name - COMPNENT
access - read (R)
OS/2 LAN Server version 4.0 and IBM Warp Server
-----------------------------------------------
Lotus recommends that you organize the server directories as follows:
Lotus parent directory
XXX program directory
recommended alias - XXX
access - read (R)
Lotus Shared Tools directory
recommended alias - COMPNENT
access - read (R)
Microsoft Windows NT Server, version 3.51 or later
--------------------------------------------------
Lotus recommends that you organize the server directories as follows:
Lotus parent directory
XXX program directory
recommended share name - XXX
access - read (R)
Lotus Shared Tools directory
recommended share name - COMPNENT
access - Read (R)
Novell NetWare versions 3.x and 4.1
-----------------------------------
Lotus recommends that you organize the server directories as follows:
Lotus parent directory
XXX program directory
access - Read-File Scan (RF)
Lotus Shared Tools directory
access - Read-File Scan (RF)
------------------------
14. Multilingual Install
------------------------
Overview
--------
In this release, you can install copies of XXX in
multiple languages. This capability is part of the Lotus
strategy for multilingual computing. You install each language
version into the same product directory. This provides a large
savings of disk space since only the differences between language
versions take up additional space. Separate language subdirectories
will automatically be created for files which are language specific
such as SmartMasters, Install files, etc.
Once you have mulitiple language versions of XXX installed, you can
easily choose which language version you want to run when you start
the application. (Note that in this release, Asian language versions
of XXX do not support multilingual installations.)
In a server install, you must install the additional language(s)
into the same directory with the primary language version
of XXX. Additionally, you must select the same Install Option
for each language. For example, if you select "Default Features"
for the first language, you must select "Default Features" for
each subsequent language. If you select "Customize Features"
you must turn all product features on in the Customize tabs
in both the first language install and all subsequent language
installs.
If you install additional languages as part of the same copy
of XXX on the server the first language you install becomes
the default language. Install generates one install directory,
one node install executable, and one icon for each language.
Then the node user clicks on the icon for the language they
want to install next.
Additional language node copies of XXX can be installed into existing
personal directories for XXX on node machines. The first language you
install to a node becomes the default language. To add an additional
language version of a Lotus application, the user must rerun the
Install program from the appropriate language subdirectory on the
server. The Install program informs the user that they already
have a copy of the product in a different language, and preserves
the directory structure of the default language.
The Install program populates the Start Menu with icons for the
additional languages of XXX. These icons can be identified by
the two character ISO language tag. For example, the icon for
the French version of XXX is labeled XXX - FR.
Like node installs, additional language standard installs can only
be made to one copy of the product; they cannot be installed in
different places on the same machine. Additionally, you must
select the same Install Option for all languages. For example, you
can choose "Default features" each time you do an installation, or
"Minimum features" for all installations, or if you choose "Customize
features" you must select all features via the Customize dialog boxes.
Performing a server install from CD or diskette
-------------------------------------------------
To install an additional language:
1. Install a copy of XXX on the server.
2. Run the Install program from the CD or diskettes for the
additional language version of XXX.
3. Choose the same drives and directories you chose the first
language. Install will create a language subdirectory
for each additional language you install.
4. Inform your node users where they can find the icon
for the language(s) they want to install.